Tom Sawyer Software Announces Support for Oracle Fusion Middleware MapViewer

Oakland, CA (PRWEB) December 15, 2011

Tom Sawyer Software, the premier provider of software for building high-performance data visualization and social network analysis applications, announces the company’s product roadmap for supporting online geospatial data services. The first of these services to be provided is the Oracle Fusion Middleware MapViewer.

Tom Sawyer Software’s support of web-based geospatial services is in response to the growing need for visual analysis applications that integrate geospatial data with business data. With the added support for Oracle MapViewer, Tom Sawyer Software customers can now more quickly integrate complex data from disparate sources with different geospatial data services in their visual analysis applications.

The ability to easily integrate geospatial data with business data extends the already powerful capabilities of the data integration architecture and rule-based filtering technology found in Tom Sawyer Perspectives. Visual analysis application developers use advanced filtering technology to selectively build and evaluate integrated insights from multiple data sources in the context of time, certainty, and geospatial location. Geospatial data integration capabilities further enhance their ability to build multiple views of relational graphs for sophisticated social and dynamic network visual analysis in fields such as defense and intelligence, law enforcement, financial forensics, and cyber warfare.

Tom Sawyer Perspectives is graphics-based software for developing production data-oriented visual analysis applications. It is a complete Software Development Kit with a rule-based design methodology that enables software developers to focus on visualization and analysis rather than the data details. Tom Sawyer Perspectives enables teams to quickly create and deploy a wide range of sophisticated and flexible visualization and social network analysis applications.

About Tom Sawyer Software

Tom Sawyer Software is the leading provider of enterprise software and services that enable organizations to build highly scalable and flexible data visualization and social network analysis applications. These applications are used to discover hidden patterns, complex relationships, and key trends in large and diverse data sets. Tom Sawyer Software products are used by enterprises and governments, as well as organizations in Telecommunications, Financial Services, Defense and Intelligence, Life Sciences, and Manufacturing to maximize their data assets in order to make more informed and timely decisions.

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, Vocus PRW Holdings, LLC.
Vocus, PRWeb, and Publicity Wire are trademarks or registered trademarks of Vocus, Inc. or Vocus PRW Holdings, LLC.

Multi-Lingual Support Fuels eMaint CMMS Expansion into Latin American Market

Marlton, NJ (Vocus) September 8, 2010

eMaint Enterprises, headquartered in Marlton, New Jersey has been providing maintenance management software solutions since 1986. Their flagship product, X3 CMMS supports multiple languages and is deployed at hundreds of customer sites in 23 countries. Spanish-language product support is utilized by several of eMaint’s clients with bi-lingual software needs.

Pete Woodruff, an experienced instructor and translator who is fluent in English, Portuguese and Spanish, joined eMaint early in 2009 to support a growing client base in Brazil, provide ongoing system and website translation services, and deliver support services to Spanish-speaking U.S. clients. Clients such as Orange County Container Group utilize Spanish-language support and training services at their plants in Mexico and English-language support at their California headquarters.

As eMaint updated its corporate web site and expanded its online presence, requests for its X3 CMMS began to come in from countries throughout Latin America who were performing online searches for maintenance management software.

The availability of its product in Spanish, along with Spanish-speaking support staff, enabled eMaint to develop new clients from Mexico, Venezuela, and Bolivia. Venezuelan-based Iscar Ground Services, who uses eMaint X3 to manage maintenance operations on airplanes and conveyor systems at five airport locations throughout Venezuela, was among the first clients to deploy eMaint’s Spanish-language version of X3.

eMaint’s most recent client in Latin America is OMSA, a tin mining and refinery operation in a remote, mountainous region in Bolivia. They access eMaint’s web-based CMMS system via satellite to plan and track maintenance of their mining excavation and smelting equipment. Prior to implementing X3, maintenance was only performed in response to emergencies, such as fires or breakdowns.

What began as an added feature to support U.S. clients has grown into an opportunity for further international expansion for eMaint. Woodruff notes, “Clients in South America are searching for U.S.-based software and technology companies with a proven track record who can provide native-language customer and product support.”

Based on these early successes, eMaint is currently working on the translation of its corporate web site into Spanish. For more information on eMaint products and services, please visit the eMaint web site.

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©Copyright 1997-

, Vocus PRW Holdings, LLC.
Vocus, PRWeb, and Publicity Wire are trademarks or registered trademarks of Vocus, Inc. or Vocus PRW Holdings, LLC.

Tobyhanna Federal Credit Union Turns to AnyHour Solutions for Outsourced Contact Center Support

Rockford, IL (PRWEB) November 18, 2011

AnyHour Solutions (http://www.anyhoursolutions.com) announced today that Tobyhanna Federal Credit Union of Scranton, Pennsylvania has selected its outsourced services to provide members with exceptional contact center support 24 hours a day, seven days a week. AnyHour will augment Tobyhanna’s internal contact center by transparently serving the credit union’s members – handling everything from typical transactions and information requests to member loan applications – “after hours”, on the weekends and when there is high call volume during the normal business day.

The company will provide these services to Tobyhanna via a real-time interface between AnyHour’s front-end call center system (KIVA Group Inc.’s Respect 7™ unified Contact Center solution) and Tobyhanna FCU’s inhouse Symitar Episys core system. Leveraging the capabilities afforded by the KIVA software, AnyHour will seamlessly serve as an extension of the credit union’s team and be well-equipped to resolve member inquiries on first contact. The outsourced services provider will automatically route Tobyhanna’s transaction details, requests for information, cross-sell opportunities and other follow-up activities directly to Episys.

“AnyHour Solutions is making it virtually effortless for us to supplement our call center and provide members with convenient, around the clock phone service,” Nina Waskevich, VP of Marketing and Sales, “Being able to support members in the U.S. and abroad 24/7/365 is invaluable for our organization and a crucial element in our strategy to deepen and maintain member relationships. At the same time, we expect to realize a boost in operational efficiency and reduced operating costs.”

About Tobyhanna Federal Credit Union

Tobyhanna Federal Credit Union (TobyFCU), located in Northeast Pennsylvania, currently has $ 155 million in assets and 21,100 members throughout the United States. TobyFCU originated in 1954 to service those affiliated with the Tobyhanna Army Depot military base, and has since expanded and now services the employees and immediate family members of over 500 businesses located throughout Lackawanna, Luzerne, Monroe, Pike, Wayne, and Wyoming counties. Everyday new businesses are joining to benefit from the products and services offered.

About KIVA Group

KIVA Group Inc. is a global provider of unified customer interaction and experience management software that helps financial institutions to integrate and optimize their multiple delivery channels to achieve sales success through exceptional service. RespectTM 7, the company’s technology platform and suite of applications, is enabling banks and credit unions worldwide to connect the customer, product and services information they need to create a more satisfying experience with each interaction. These teller, branch, internet, call center, IVR, marketing and sales software products can be implemented as point solutions or as part of a strategic initiative to completely unify the enterprise. For more information, contact the company at 866.212.2225 or visit http://www.kivagroup.com.

About AnyHour Solutions

AnyHour Solutions (http://www.anyhoursolutions.com) is a highly flexible provider of comprehensive, 24/7 contact center services for financial institutions via its AnyHour MSR and AnyHour Loan-By-Phone services. The company’s purpose is to help its partners to enhance customer and member service, increase loan volume and reduce operating expenses. AnyHour Solutions has been providing contact center services for almost 20 years. Highlighted by the most experienced staff of agents and a turnover rate under 10%, its contact center goal is to provide “Service They Will Remember.” In addition, AnyHour provides online loan application functionality as well as a full suite of mortgage processing services. For additional information, contact Steven Holmes, VP Strategic Development, at 888.622.8696 or sholmes(at)anyhoursolutions(dot)com.

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©Copyright 1997-

, Vocus PRW Holdings, LLC.
Vocus, PRWeb, and Publicity Wire are trademarks or registered trademarks of Vocus, Inc. or Vocus PRW Holdings, LLC.

Best CMMS Support Team

Users can view and create custom reports easily through our performance report module of CMMS Maintenance Management Software. Being able to track performance allows users to meet service level targets. Asset Management Software dashboard includes some features and they are as follows review the user’s “to do list”, manage user or team schedules, complete and approve time sheets, links to weather and news, perform searches, monitor the snapshot custom performance metrics and these features helps in the organization maintenance.Computer Maintenance Management System software package that maintains a computer database of information about an organization’s maintenance operations. This information is intended to increase the efficiency of a maintenance management program and to help management make informed decisions.

Computerized Asset Management Software has two assets, non linear or linear assets. Our company maintenance both the assets effectively. Non linear assets which is a class moves to the highest level or down to the lowest level  whereas Linear assets can be sorted by connectivity and it is represented graphically.Web CMMS of our company has a asset module which customizes for the following asset classes area, equipment, linear, structure, vehicle these five ares are covered in our module and we are further processing to cover in other fileds. Area in the sence parks, drainage, reservoir so the module helps to give the information you needed on these five classes.

CMMS Software Resource Module in our company deals with seven major components, which includes Labor, Vendor/Contractor, Time sheet, Training, Equipment, Parts Inventory and Purchase Order. With these module you can update all the workers details their work timings, training periods and about your customers and also your purshase order in a single maitenance module.Web Based CMMS Software standard performance measurements which are broken into three main categories Customer Performance, Asset Performance, Operations Performance based on this we easily generate performance reports for good asset management decision making.Performance reports are easily generated from the Maintenance Management Software  through hundreds of standard performance reports or customized through a simple report generation tools. Real time performance metrics are presented to users on the dashboard. These performance reports on the dashboard are customizable to the users.

CMMS Maintenance Software increases the accuracy, efficiency and performance of the CMMS by allowing users to collect real-time data in the field and provides a comprehensive perspective of CMMS and asset management information in a central location. No other CMMS software on today’s market will have you up-and-running as quickly as Nexgenam

Marlton, NJ (Vocus) September 22, 2010

eMaint Enterprises, a leading provider of Computerised Maintenance Management Software (CMMS), is pleased to announce a partnership with SimpliSys, a U.K-based value-added reseller of web-based Help Desk and Customer Relationship Management (CRM) software and support service.

This partnership came about when SimpliSys sought a CMMS provider to expand their current product roster of Help Desk, Service Desk and CRM software solutions. They were looking for a CMMS program that was web-based, customisable, and affordable, offered flexible configurations, as well as a provider that delivered excellent customer support. After reviewing available CMMS options, SimpliSys determined that eMaint’s X3 CMMS was a match to their requirements and proposed a partnership with eMaint Enterprises LLC.

Gene Pargas, vice president of Business Development, was delighted to pursue the partnership, noting “I am confident that SimpliSys’ commitment to providing complete solutions and superior service to clients makes them a great fit to represent eMaint and provide local support for our customers in Europe.”

After traveling to the United States for intensive training on eMaint’s X3 CMMS software, SimpliSys implemented their first CMMS system at Trinity Hall of Cambridge University. Russell Waller, head of Building and services at Trinity Hall, explained that eMaint’s ease of customisation, working together with SimpliSys, and subsequent ease of use made it a logical replacement of their outdated system for managing over 1600 assets across multiple locations within the university. The Fix It Squad, headquartered in Dubai, recently came on board as a SimpliSys customer, using eMaint CMMS to manage work requests and maintenance scheduling.

In an effort to increase online awareness of local support for eMaint X3 CMMS through SimpliSys, eMaint has re-launched its website in the UK. Additionally, SimpliSys will be attending Maintec 2011, a trade show for maintenance professionals in the manufacturing and food processing industries, held in Birmingham in March, 2011. Peter Lench, Director of SimpliSys Ltd, notes that future plans call for expansion into Poland where a SimpliSys office has recently been added.

eMaint Enterprises has been providing innovative maintenance software solutions since 1986, serving hundreds of clients in 23 countries. For more information about eMaint products and services, please visit the eMaint web site.

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After installing Exchange 2010, Maximo is no longer able to access the mailbox configured in the E-mail Listener application
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