GALA 2012 Conference Attracts International Sponsors

Chon | CMMS Software | February 21, 2012

Import labor codes with Maximo Integration Framework

Chon | CMMS Tips & Tricks | February 17, 2012

Once you have imported users into Maximo, the next step is to import labor codes.  This is a simple tutorial that will show how  import labor codes into Maximo with the Integration Framework.  If you are migrating users from one Maximo system to another or just plain upgrading, you can import labor codes and also [...]
Maximo Times

Easily Implement ITIL Best Practices, Increase ROI in IT Assets and Achieve Greater Customer Satisfaction with TechExcel

Chon | CMMS Software | February 17, 2012

Easily Implement ITIL Best Practices, Increase ROI in IT Assets and Achieve Greater Customer Satisfaction with TechExcel

LAFAYETTE, CALIF. (PRWEB) February 13, 2012

TechExcel, Inc., a leading provider of IT Service Management and customer support software, will showcase Version 9.0 of ServiceWise and CustomerWise at Pink Elephant’s 16th Annual International IT Service Management Conference & Exposition, taking place February 19-22, 2012 at the Bellagio Hotel in Las Vegas, Nevada. The latest version of the TechExcel ServiceSuite is the industry’s most robust IT service and customer support management solution designed to streamline operations with ITIL workflow best practices, cut service desk costs, ease IT asset management, and reduce issue resolution time to achieve greater customer satisfaction.

Using an integrated approach to IT service and customer support management enables IT and business to work together, resulting in less time fighting fires and more time growing the business. TechExcel helps organizations realize this goal by providing a unified solution with innovative and easy-to-use functionality that improves the efficiency of support teams and assists in preventing issues before they happen.

ITIL provides guidance on what should be done in order to offer the clients of an IT organization adequate IT Services to support their business needs. However, many business executives express frustration as they attempt to roll-out these best practices. TechExcel makes it easy to implement ITIL workflow standards, with out-of-the-box templates and configurations for Incident, Problem, Change, and Configuration management. These can also be easily customized to fit an organization’s unique business requirements, resulting in limitless flexibility for managing ITIL and other IT business processes.

In addition to helping IT groups understand what should be done in order to offer superb IT Services to support their business needs, TechExcel also enables organizations to significantly reduce information technology costs and limit business and legal risk related to hardware and software assets. TechExcel customers are able to dynamically monitor and manage all internal company IT assets, asset inventories, customer-owned assets, service level agreements associated with IT assets, and costs. This100% visibility of all IT assets, regardless of their location, and linking the information with customers and incidents provides TechExcel users with the asset intelligence they require to make informed decisions about new purchases, monitor usage and compliance, and improve customer service.

The TechExcel Service Suite also includes KnowledgeWise, a centralized knowledge base for all company documents including: contracts, processes, planning information and other important records as well as customer facing articles, FAQ’s, technical manuals and installation guides. By centrally managing knowledge and having the ability to easily associate knowledge items with incidents, work projects, or corporate information, organizations can increase team efficiency, mitigate data risk, facilitate collaboration between teams, improve self-service and speed up diagnosis and resolution by IT teams.

TechExcel is dedicated to developing software solutions with built-in business intelligence that can be configured by the users to optimize their business processes. On-demand Web seminars and personal demonstrations of TechExcel ServiceWise and CustomerWise 9.0 are available now. Call 800-439-7782 extension 5 or visit http://www.techexcel.com for more information about TechExcel offerings.

About TechExcel

TechExcel is a privately held software company dedicated to developing intelligent software solutions to optimize today’s business processes. A leading provider of integrated IT service management, customer support and application lifecycle management solutions, TechExcel seamlessly integrates Web, wireless, and client/server technologies to provide companies with the power and flexibility needed to better manage their business. Founded in 1995 and headquartered in Lafayette, California, TechExcel maintains over 1,500 customers in 43 countries and regions in the world, including 20% of global top 500 enterprises. For more information, visit http://www.techexcel.com.

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Attachments

©Copyright 1997-

, Vocus PRW Holdings, LLC.
Vocus, PRWeb, and Publicity Wire are trademarks or registered trademarks of Vocus, Inc. or Vocus PRW Holdings, LLC.

Former Walgreens Chairman & CEO Joins Stat Health Services Board of Directors

Chon | CMMS Software | February 15, 2012

Former Walgreens Chairman & CEO Joins Stat Health Services Board of Directors

Scottsdale, AZ (PRWEB) January 25, 2012

Jeffrey Rein, the former Chairman and Chief Executive Officer of Walgreens, the nation’s largest drug store chain, joined the Board of Directors of Stat Health Services, which provides Stat Doctors, an e-health care company providing anytime, anywhere access to emergency room physicians.

As a Stat Doctors board member, Rein is excited about the opportunity to use his background and expertise to help the company by helping others. “Stat Doctors gives people a more affordable way to get health care quickly and easily because they control the process on their own time,” says Rein. “Stat Doctors provides a service that makes quality health care more accessible and that’s one way to make health care in America better.”

With online medical consultations or eVisits from Stat Doctors, patients don’t need to leave home, miss work, sitting in an urgent care facility or visit emergency rooms. Board-certified emergency room physicians provide convenient, high quality, cost-effective care with patients’ needs in mind.

Rein credits his father, a physical therapist, with influencing his interest in helping people and educating them about health care. Stat Doctors, he says, makes getting treated for common medical issues an all-around better experience and can improve rural communities’ access to health care.

“Jeff Rein’s invaluable and well-rounded experience working for, growing and leading the largest drug store chain makes him a tremendous asset to our Board of Directors,” said Dr. Alan Roga, CEO and Chairman of the Board of Directors of Stat Health Services. “Having a board member with Jeff’s experience, who’s passionate about health care, knows the industry and played a key role in launching Take Care Clinics at Walgreens will help take Stat Doctors to the next level.”

Jeffrey Rein began his career at Walgreens in 1982 as an assistant manager and held numerous positions throughout the company before becoming Chairman and Chief Executive Officer more than 20 years later. Rein earned his accounting and pharmacy degrees from the University of Arizona. He serves on the Board of Directors for Meijer Company, Midwest Young Artists and Midtown Educational Foundation.

Stat Health Services Inc. is an eHealth services company using the latest technology to provide personalized, private, secure and safe 24/7 virtual housecalls with a national network of board certified emergency room physicians, helping patients with simple but inconvenient health problems. Stat Doctors increases access to providers, improves quality of care and reduces costs. The company focuses on a superior health care experience by offering features such as a secure single sign-on, a virtual waiting room, online medical consultations (eVisits), electronic health records (EHRs) and electronic prescribing (ePrescribing). Stat Health Services is headquartered in Scottsdale, Arizona. For more information, visit http://www.statdoctors.com or call 888-990-STAT.

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©Copyright 1997-

, Vocus PRW Holdings, LLC.
Vocus, PRWeb, and Publicity Wire are trademarks or registered trademarks of Vocus, Inc. or Vocus PRW Holdings, LLC.

More Facilities Asset Management Press Releases

Odawa Casino Resort Installs InvoTech GIMS? RFID Uniform Tracking System

Chon | CMMS Software | February 13, 2012

Odawa Casino Resort Installs InvoTech GIMS™ RFID Uniform Tracking System

Odawa Casino Resort

Los Angeles, CA (PRWEB) February 08, 2012

InvoTech Systems, Inc. announced the Odawa Casino Resort (OCR) upgraded its GIMS™ Uniform System inventory software with UHF-RFID technology to automate the inventory tracking and control of thousands of valuable uniforms worn by Team Members at the property. GIMS™ was initially installed at OCR in 2007 with barcode labels attached to the uniforms which were manually scanned for real-time tracking of inventory. Uniforms now have UHF-RFID tags attached that automate the inventory process. Please click here for more information on InvoTech’s hotel systems for efficient operations.

The Odawa Casino Resort, owned and operated by the Little Traverse Bay Bands of Odawa Indians, realizes the cost saving benefits provided by GIMS™ with less labor required. GIMS™ interfaces with the White Conveyors U-Pick-It System to provide 24-hour automated uniform distribution to approximately 600 Team Members.

Upgrade to RFID tracking tightens loss control; reduces costs in non-revenue producing department

“Odawa Casino Resort values the uniform product that we provide to our Team Members,” said Melissa Richards, Director of Human Resources for OCR. “Since our Wardrobe Department does not generate revenue and uniforms are often lost traveling to and from the laundry, tight inventory control is essential. The new InvoTech system is one of the tools that support our hard working Team Members who proudly represent our Enterprise.”

According to Richards, cost savings are important for many reasons, including the resort’s commitment to contribute to the growth and development of services to both the tribal community and the surrounding Northern Michigan communities.

Richards noted that her department’s loss control initiatives are a model for other property business units. InvoTech installed UHF-RFID readers near doors where uniform carts travel to and from the laundry trucks for hands-free accounting. InvoTech also placed readers over the doors of the property’s automated White Conveyors U-Pick-It System that delivers uniforms to employees. The system tracks when Team Members take delivery of their garments to maintain an accurate inventory of all uniforms.

InvoTech processes make life easier for Wardrobe Team

InvoTech Vice President Jeff Welles said, “InvoTech upgraded GIMS™ with UHF-RFID and developed efficient and effective processes that protect the casino’s uniform investment. The biggest benefit of the UHF-RFID upgrade is that it eliminates daily manual tasks and reduces the labor required to operate GIMS™ and realize its cost saving benefits. The UHF-RFID technology provides the ability to read entire carts of soiled uniforms and racks of clean uniforms at one time – automatically.”

About Odawa Casino Resort

Owned and operated by the Little Traverse Bay Bands of Odawa Indians, the $ 140 million Odawa Casino Resort in Petoskey, Michigan opened in June 2007 and features 1,300 slot machines, 29 table games, a six-table Poker Room, several restaurants, gift stores, a nightclub, and a 137 room hotel.

About InvoTech Systems

InvoTech Systems, Inc. – a Microsoft Certified Partner – is a leading provider of high quality and innovative inventory control systems for hotels, casinos, resorts, theme parks, and sports arenas. The company’s GIMS™ asset management solution and tracking systems manage uniforms, linens, and laundries. Its SAMS™ systems manage security and guest services operations. Both GIMS™ and SAMS™ provide ultimate control and accountability, streamline operations, improve quality and loss control, and reduce labor. The GIMS™ ultra high frequency, radio frequency identification (UHF-RFID) system in particular, fully automates uniform and linen tracking. This allows managers to eliminate labor from cost centers and instead put staff to work enhancing revenues. The worldwide roster of more than 500 customers includes MGM Resorts International, Ritz-Carlton Hotels, Hyatt Hotels, Starwood Hotels and Resorts, Hilton Hotels, Universal Studios, and Madison Square Garden. InvoTech Systems is rooted in a culture that emphasizes long-term client relationships, superior customer service, and on-going technology innovation and integration. For more information, please visit http://www.invotech.com.

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Attachments

©Copyright 1997-

, Vocus PRW Holdings, LLC.
Vocus, PRWeb, and Publicity Wire are trademarks or registered trademarks of Vocus, Inc. or Vocus PRW Holdings, LLC.

ReVenture Park? – A New Beginning

Chon | CMMS Software | February 9, 2012

ReVenture Park™ – A New Beginning

Charlotte, NC (PRWEB) February 02, 2012

The Charlotte based developer of ReVenture Park™, Charlotte’s first Eco-Industrial Park, is pleased to announce that the site is no longer a Superfund site. The announcement caps a three-year process overseen by the Environmental Protection Agency (EPA).

“The successful reuse of the Martin-Marietta/Sodyeco site is an example of EPA’s commitment to support beneficial reuse of sites, using cleanup programs to ensure protection of future users,” said Franklin E. Hill, Superfund Division Director, Region 4. “The partnership between government and the private sector, and a vision to bring about positive change for the community has resulted in the accomplishment of a great milestone for the site. The path to redevelopment has been established and it will lead to a productive community asset. EPA will continue to work with enterprising individuals and organizations to bring new opportunities to communities impacted by contaminated sites.”

Regulators in both EPA and the NC Department of Environment and Natural Resources (NCDENR) were very supportive while ensuring that every step in the deletion process was completed correctly. The deletion will clear the way for sustainable, new development at the ReVenture Park site while providing for continued contamination clean up and the protection of the land and its wildlife.

The site’s remediation activities have always been and will continue to be monitored by the NCDENR. Since the mid 80’s, Clariant Corporation has spent upwards of $ 40 million cleaning up the site contamination that they inherited through the purchase of Sodyeco Inc. While much of the hard work has been done, the plan for ReVenture Park calls for enhanced remediation through more aggressive and accelerated clean up methods.

“From day one we recognized the potential of this property, and knew the contamination could be addressed”. Tom McKittrick, President of Forsite Development, a commercial real estate firm focused exclusively on acquiring corporate surplus industrial real estate for the purpose of redeveloping these properties in an economically and environmentally responsible way.

Positioned on a former 667-acre textile dye-manufacturing complex, the Eco-Industrial Park will become a national redevelopment model that can be duplicated on numerous dormant industrial sites scattered throughout the country. “These relics of our Country’s great manufacturing past can be recycled to breathe new life into communities by creating economic development that produces green jobs, cleaner energy, and alternative fuels,” said McKittrick.

The Eco-Industrial Park will be designed to leverage synergies between multiple renewable energy and alternative fuel projects, incubator labs, wastewater treatment and reuse, and R&D facilities.

About ReVenture Park™

ReVenture Park™ is an ambitious plan to transform a 667 acre former Superfund Site along the Catawba River in Charlotte, NC into the region’s largest Eco-Industrial Park. This project will create one of the most dynamic and multifaceted renewable energy developments currently being developed in the United States. Featuring multiple clean-energy projects, ReVenture Park will advance the Charlotte, NC region’s environmental goals and economic growth by attracting a myriad of renewable energy and alternative fuel projects.

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©Copyright 1997-

, Vocus PRW Holdings, LLC.
Vocus, PRWeb, and Publicity Wire are trademarks or registered trademarks of Vocus, Inc. or Vocus PRW Holdings, LLC.

Maximo MIF – Message tracking and the ‘store message?’ option

Chon | CMMS Tips & Tricks | February 7, 2012

In most of the MIF tutorials here, I like to use the Message Tracking feature so I know whether or not the messages even get received by Maximo and if it was processed successfully or not.  There is another option to store the incoming messages to an XML file so you can view them later. [...]
Maximo Times

A&I Solutions Selects SpyLogix? Enterprise by IdentityLogix as Its Cloud Security Services Platform

Chon | CMMS Software | February 7, 2012

A&I Solutions Selects SpyLogix™ Enterprise by IdentityLogix as Its Cloud Security Services Platform

MERRILLVILLE, IN (PRWEB) February 01, 2012

IdentityLogix, an innovator in continuous security intelligence and real-time data actualization, announces a strategic partnership with A&I Solutions, a leading provider of IT consulting and managed services specializing in solutions based on CA Technologies software. A&I Solutions, today announced it has selected SpyLogix Enterprise to be its platform for cloud security offerings. A&I Solutions’ Advanced Continuous Monitoring System (ACMS) for SiteMinder will be the first in a series of cloud security services by A&I Solutions and powered by SpyLogix technologies.

This partnership will enable customers to efficiently manage support costs, bring web applications online faster, and improve responsiveness when upward or downward scalability is needed.

“Our companies have invested in certifying a team of expert practitioners on SpyLogix Enterprise and CA SiteMinder technologies to better assist clients in improving security, web application uptime and people resource management,” said Michael Hlebasko, president and founder at IdentityLogix. “This cloud service can reduce operational costs and enhance an organization’s ability to re-invest precious capital.”

“At A&I Solutions we understand the challenges facing our customers face securing business data using web based technologies, especially web access management using SiteMinder,” said John Balsavage, president and founder at A&I Solutions. “Our ACMS solution includes assessment, design, development, delivery, and support – a comprehensive bundle that can help accelerate web application service delivery.”

ACMS cloud service provides security intelligence to simplify management of CA SiteMinder. ACMS employs continuous situational awareness, enhanced visibility and real-time data analysis features to assist support staffs with operations by monitoring key native SiteMinder security data, including: policies, user store, performance metrics, and activity.

About IdentityLogix

IdentityLogix is an innovative software company offering products that improve the efficiency and effectiveness of people, process and technologies that secure business information. It’s SpyLogix™ Enterprise software is state-of-the-art security middleware, which allows for continuous monitoring and comprehensive automated real-time visibility of enterprise digital assets across IT infrastructures users, networks, identity systems, applications, mainframe systems and cloud services. Corporate and government entities utilize SpyLogix to be proactive for enterprise situational awareness, data analysis and real-time actualization to support issue resolution. They benefit from increased IT staff productivity, stream-lined audit support, enhanced overall security and improved governance, risk and compliance posture.

For more information please visit http://www.identitylogix.com.

About A & I Solutions

A&I Solutions is North America’s premier provider of integrated enterprise solutions, dedicated to implementing solutions from CA technologies. A&I Solutions provides enterprise products and services to help companies achieve the highest level of performance. We focus on the best rated products and extensive experience to deliver comprehensive integrated Enterprise Solutions. Working with enterprise management, resource planning, service assurance, security and infrastructure monitoring, A&I helps organizations achieve their full potential by driving consistency and maximizing efficiency. Our proven methodologies, innovative best practices and deep technical experience produce better business results for our Customers. A&I has expertise across all IT environments – physical, distributed, cloud, virtual and heterogeneous platforms. We specialize in the following: CA Security Suite, CA Clarity, CA Wily – Introscope, CEM, SOI, NetQoS, Reporting – Business Objects, Crystal Reports, Actuate Reporting, Enterprise Integration.

For more information please visit http://www.anisolutions.com.

IdentityLogix and SpyLogix are either registered trademarks or trademarks of IdentityLogix in the United States and/or other countries. All other trademarks or trade names are property of the respective holder.

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Attachments

©Copyright 1997-

, Vocus PRW Holdings, LLC.
Vocus, PRWeb, and Publicity Wire are trademarks or registered trademarks of Vocus, Inc. or Vocus PRW Holdings, LLC.

More Enterprise Asset Press Releases

Import users security groups with MIF

Chon | CMMS Tips & Tricks | February 3, 2012

I have previously shown you how to import users so this tutorial will show you how to import data via interface tables and set the users security groups.  You will be able to set a users security group to defaults such as EVERYONE, DEFLTREG and even MAXADMIN security group. Related Posts:Import data with Maximo Enterprise Adapter [...]
Maximo Times

MomentFeed Establishes Partnership with Foursquare

Chon | CMMS Software | February 3, 2012

MomentFeed Establishes Partnership with Foursquare

Santa Monica, California (PRWEB) January 31, 2012

MomentFeed. Inc., the first location-based marketing platform for the enterprise and a leader in the SoLoMo space, today announced a partnership with foursquare to claim venues on behalf of its clients, providing an interface to efficiently manage hundreds or thousands of locations.

Claiming venues on foursquare is a process whereby brands take ownership of their respective venues, which correspond to each of their real-world locations, in order to leverage the foursquare Merchant Platform. This enables brands to do the following: update venue details, including the address, geocode, and branding; access venue analytics including customer demographics and loyalty; and manage foursquare Special campaigns for customers who check-in. For brands with a large number of locations, this can be challenging. This is one of the fundamental issues MomentFeed addresses.

“Our goal is to make it that much easier for brands to market through foursquare,” said MomentFeed CEO and Founder, Rob Reed. “The MomentFeed platform offers the added benefit of Venue Optimization™, which increases the likelihood of discovery and customer engagement at the point of sale.”

“We’re psyched to see the tools MomentFeed is building on top of our Merchant Platform,” said foursquare Director of Business Development, Jake Furst. “Optimizing the venue management process from claiming venues to managing foursquare campaigns will allow brands to increase both sales and engagement metrics through the MomentFeed dashboard.”

For current MomentFeed clients, this means taking control of newly opened venues on foursquare is as simple as entering a street address or uploading a CSV file to their MomentFeed account. In the restaurant, retail, hospitality, and banking industries, this can amount to hundreds of new locations every quarter. These new features significantly streamline the process for brands and foursquare alike.

For companies that are new to foursquare, MomentFeed’s Venue Optimization™ process simplifies the initial setup. This includes identifying and merging duplicate venues and updating all claimed venues with accurate details and branding. This is like SEO for a brand’s locations. Given that foursquare is facilitating real-world search, discovery, and social engagement, it’s imperative that venue information is as accurate and comprehensive as possible. foursquare venues are becoming key consumer touch points. They are truly brand assets and ought to be managed accordingly.

About MomentFeed

MomentFeed is a location-based analytics and campaign management service (SaaS) for companies with 20+ locations to manage. The MomentFeed platform enables companies to measure consumer engagement activity and sentiment at the point of sale; launch, measure, and optimize location-based marketing campaigns; and maintain relationships with their most valuable customers via Foursquare, Facebook, and Twitter across hundreds or thousands of locations through an integrated, Web-based solution. MomentFeed is the first company to offer Venue Optimization™ as a service for multi-location brands. The MomentFeed platform is available globally, and the company is based in Santa Monica, Calif. Visit http://www.MomentFeed.com.

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©Copyright 1997-

, Vocus PRW Holdings, LLC.
Vocus, PRWeb, and Publicity Wire are trademarks or registered trademarks of Vocus, Inc. or Vocus PRW Holdings, LLC.