WebMaint – MAXIMO Customer Service Request

Company Name: InterPro Solutions, LLC
Street: 301 North Ave
City: Wakefield
State: Massachusetts
Country: United States
Zip/Postal Code: 01880
Phone: 781-213-1166
Website: http://interposoft.com
Listed: August 15, 2010 2:54 pm
Expires: This ad has expired

Description

This web-based add-on to IBM’s MAXIMO application system provides customers with a simple way to enter service requests and view their previously entered service tickets. Customers can enter requests without having to be a registered MAXIMO user, therefore eliminating the need for a user to register or be registered in MAXIMO. Once a request has been submitted the user immediately receives a MAXIMO workorder reference number both on the screen and via email notifications.

WebMaint Features

100% browser independent
Easy entering and tracking of work requests
Simple configuration of email notifications
Instant customer email notifications throughout work order process from ‘Waiting Approval’ to ‘Completed’
Eliminate the need to manage Service Request tickets
Survey feature (if activated)
Simple Portal/LDAP integration (if needed)
Advanced search capabilities
Easily view and print work order details
Maximo 4x, 5x, 6x and 7x compatible